Posted on

Finding the Best Payment Solution for Your Business

Written By Marilyn Wilson, Senior Manager, Small Business Banking, Coast Capital Savings

Payment Solutions - tips from Coast Capital Savings

When it comes to payment, convenience is king. From tap and Apple Pay, to Amazon’s pilot of a cashier-less grocery story, it seems like new, alternative payments are growing faster than the pumpkin spice craze. It’s crucial that your business can keep up, not just to have the latest shiny technology, but because your customers will expect it.

Here are five payment solutions to keep your small business on top:

Give the people what they want – more options!

We’re living in a dizzying world of choice, but when it comes to accommodating your customers’ desires for flexibility and convenience, more options is key. Choose a payment solutions provider that accepts a wide range of payment methods – from credit and debit cards, to gift cards and loyalty programs, to currency conversion for foreign customers. If your customer can’t easily pay for the product or service you’re providing, they’ll head to your competition.

Rest assured, you’re secured

Just like you lock your front door, put a lock on cardholder data. Safeguard your customers from fraud. If you lose your clients’ confidential information, you stand to lose a lot more than just your loyal customers.

Choose a provider that has an integrated solution for customer data and payment information, and make sure they comply with the global information security standard – the Payment Card Industry Data Security (PCI DSS). It’ll put the tricksters out of business (and keep them out of your business), lower your risk of liability, and enhance your reputation as a safe place to do business.

Don’t like surprises? Know the rates and fees

There’s no getting around it – payment providers will charge a fee for every transaction your business fulfills. Some will charge you a flat rate, regardless of transaction size. Others will charge a percentage amount of each transaction. And if you’re using point of sale (POS) terminals, or offering certain payment services to your customers, like recurring billing, you might have to budget a bit more. As the old adage goes, you need to spend money to make money. Assessing if the payoff outweighs the payout will help determine what fee structure and services will best suit your business. Continue reading Finding the Best Payment Solution for Your Business

Posted on

Small Biz Insurance Myths & How to Be Prepared

As the first direct-to-customer small business insurance company in Canada, TruShield understands the risks and challenges of starting, running and growing your small business, with areas of expertise in Home-Based, Professional, Retail Contractors & Businesses, Services Shops, and Skilled Trades insurance.

We at Mompreneurs® are so thankful to be partnered with a company that understands small business owners, and offers great support and advice to ensure that we are successful in our endeavours! Did you know? All Mompreneur members can call or check in for a quick and competitive quote!

TruShield has put together some helpful information, to guide you on whether your small business should have insurance in place, and some of the myths to be aware of when it comes to protecting yourself and your business…

TruShield Insurance for Small Businesses in Canada

Continue reading Small Biz Insurance Myths & How to Be Prepared

Posted on

Five Gift Ideas for Your Clients

Written by Karen Bivand

cuhristimas gift giving for clients

With Christmas around the corner, it’s time to start thinking about gifts for your key clients.  Whether you go for a classic or something more unique will depend on both your client and on your relationship.  Here are five gift ideas that’ll show your clients how much you appreciate their business:

Wine

It’s a classic because people love it.  Don’t get too fancy, just find something that most people will enjoy.

Tea or Coffee

You could either pick up a gift card to a favourite coffee shop or a basket filled with goodies.  Pair it with a mug and it’s sure to be a hit! Continue reading Five Gift Ideas for Your Clients

Posted on

How to Increase Your Email Signups

By Erik Wong via GoDaddy

call to action help and advice from Erik Wong via Godaddy Canada

Action! It’s an exhilarating and flexible word. It can mean so many different things and apply to so many different people and professions. You might not realize it, but “action” is one of the most important words that someone with an online presence can use.

Whether you are a blogger, an eCommerce store owner, maintain a mailing list, or a social community, action is the name of the game for you! More specifically, a call-to-action (CTA) is what you need to be paying attention to. So, what the heck is a CTA and why does it matter?

Put simply, it’s a method to encourage your target audience to do something specific. If you want to grow a mailing list, your CTA is to have viewers subscribe. If you run a store, your CTA is to have someone place an order. CTAs are as variable as the word “action” itself, and can come in almost as many different forms. They are adaptable and flexible.

With a little creativity, you can create an applicable CTA to serve almost any purpose. In this article, we are going to review three of the most powerful calls-to-action to increase traffic and signups to your website, regardless of what your site is for. Fortunately, I know a specialist who really knows their stuff.

Meet V.I.C.: an expert in all manners of persuasion. V.I.C. can help you convince your viewers to create an account or subscribe to an RSS feed. V.I.C. finds new and exciting ways to engage your audience and encourage them to participate.

Let me break it down:

  • V — Variable design
  • I — Incentives
  • C — Community

See, clear as mud! Let’s go step-by-step and see what V.I.C. has to offer. Continue reading How to Increase Your Email Signups

Posted on

Business Mailboxes – Thinking Big for Your SMB

Written by Grace Moores

mailboxes at The UPS Store for small business owners and female entrepreneurs

This September brought lots of change for us as a family, including my son switching schools and starting middle school. Another year older means more responsibility; he now has his own key and lets himself into the house while I’m picking up his sister in Grade 4.

Though I have been running my home-based business for several years, I registered and opened a private mailbox for my business only 6 months ago, and I’m so glad I did. Yes, it was a small inconvenience to redirect my mail over to a new address, but it has given me such peace of mind during all the changes we have been experiencing in our home dynamic.

Having all of my business mail now go to a mailbox means I don’t always have to be home. Delivery people are not knocking on my door when my son is home alone either.  Of course, we have taught him not to open the door to strangers, and reviewed all the things he can and can’t do when he’s home alone, but knowing my business isn’t exposing him to unnecessary risk is such a relief. On top of it all, I’m not missing deliveries, which means there’s less for me to worry about, all the while making my business look bigger than it actually is.

Some amazing discoveries I’ve found since having a business mailbox: Continue reading Business Mailboxes – Thinking Big for Your SMB

Posted on

Why Should Your Business Expand to Another Country?

Ever wondered what it would take to expand your company reach into other countries around the world?

Thanks to our partners at UPS Canada, now you can print off these handy resources to help you learn exactly what opportunities are available and why you should explore expanding to countries like Germany, Mexico, China, and the U.S.!

Click the images below to view the full resource and download or print! Continue reading Why Should Your Business Expand to Another Country?

Posted on

How to Boost Traffic at Your Trade Show Booth

Expert advice from the team at Entripy.com

Booking a booth at a trade show is just the beginning of your exhibitor experience. You’ve picked the right show with hundreds of attendees in your target demographic who are sure to love your product. Now comes the hard part. You have about four seconds to engage someone walking by your standard 10’x10’ booth. With so much to see at a tradeshow, it’s easy to get lost in the crowd. Here are our top tips for standing out from the crowd and drawing traffic to your trade show booth.

Use Social Media

Find out the event hashtag and invite people to visit your booth. But don’t just post: “come visit me at booth #x”. Give people a reason to want to visit you. What’s in it for them? You may want to offer an incentive, such as a free gift to the first 50 visitors or a product demo schedule. The event will often retweet or share your post, giving you even more exposure.

Dress to Stand Out

There’s a reason Entripy staff wear yellow t-shirts at our trade shows. Unless we’re attending a construction and safety trade show, we’re pretty well guaranteed that no one else will be wearing yellow, ensuring that we stand out on the trade show floor. Did you see those girls in the yellow shirts? How could you NOT? When getting custom t-shirts printed for your upcoming trade show, select a colour that will allow you to stand out, while still complementing your branding.

Provide an Experience

People aren’t coming to a trade show just to buy products and listen to sales pitches, they’re coming for a memorable experience, something they can Instagram about and tell their co-workers about on Monday morning. Providing interesting product demos or a fun contest gives people something memorable to talk about long after the event is over.  Continue reading How to Boost Traffic at Your Trade Show Booth

Posted on

What’s The Best Trade Show Swag for Your Brand?

Expert advice from the team at Entripy.com

You’ve booked your trade show space, you have your marketing materials ready, now what are you going to give out to attendees to make them remember your company?

Promotional swag is one of the top reasons people attend trade shows. Everyone loves getting free stuff! A well thought-out promotional item can enhance the event experience for attendees and boost your marketing efforts, yielding fantastic ROI for your company. Here are some great swag ideas attendees are sure to love:

A Custom Tote Bag

Trade show attendees love getting a custom tote bag to hold all their event swag, and you will love giving them out! A functional and stylish bag is sure to end up in the trunk of attendees’ cars, used time and time again for grocery shopping and running errands. Your custom tote bag can serve as a reminder of your brand many times over and gets your logo seen by others everywhere the attendee goes!

Entripy branded apparel and promo products for the Mompreneurs group

A Promotional Pen

Custom pens are one of the most useful giveaway items. There’s always a need for a pen! These small and convenient promotional giveaway items are also extremely cost effective for your company (a custom pen can cost less than $1) and are likely to end up on attendees’ desks, in purses, shared with co-workers and are used many times post-event, serving as a constant reminder of the interaction customers had with your company.

Seasonal Items

Why not tie your promotional swag to the season and deliver something memorable and useful to attendees? A custom toque is sure to be appreciated by attendees during cold, winter months, while a custom Frisbee (or flyer) is a fun giveaway item in the summer months. Continue reading What’s The Best Trade Show Swag for Your Brand?

Posted on

7 Tips to Create a Follow-Up Strategy

Written by Grace Moores

entrepreneur tips for follow up, from mompreneur Grace Moores

If you don’t have a follow-up strategy, you are setting yourself up for disappointment. Most of my clients never returned my initial calls or emails, but they did with follow-up, which in turn has brought in revenue and resources over the years.

Follow-up is not hard to do and doesn’t take up a lot of time. For most of us it is the fear of rejection and coming across as too pushy. Not everyone is going to be your customer, and that is ok because realistically, you don’t want everyone to be your customer.

Here are 7 steps for overcoming the above, and developing a follow-up strategy that brings you revenue.

Keep a Call Log

You can do this in a CRM program or on an Excel spreadsheet. You only need 3 columns:

  1. Date – the date you called
  2. Who – who you spoke with
  3. Next Steps – do you need to follow up? If so, when, or are you taking them to the next step of your sales process?

The Right Person

Make your first call about identifying the right person. There is nothing worse than spending weeks following up with someone only to find out they are not the right person. Argh! Such a waste of time.

Schedule Follow-Up

Expect to follow-up. People are busy, and in case your email doesn’t jump straight to the top of their to-do list, schedule a date in your calendar or call log to follow up, just in case you forget! Follow-up calls or emails should be between 3 – 5 working days. If you are following up after an in-person meeting, try to aim for 1 – 3 days. Continue reading 7 Tips to Create a Follow-Up Strategy

Posted on

Top 5 Trade Show Mistakes and How to Avoid Them

Expert advice from the team at Entripy.com

Tips for exhibiting at a trade show from ENTRIPY.COM

Exhibiting at a trade show is a costly endeavor. First, there’s the upfront cost of booking an exhibit space. Then there’s the cost of marketing materials and promotional swag to give away at the event. Finally, there’s the cost of your time, travel expenses and let’s face it, it’s a day when you’re not at the office making money. Trade shows can be a valuable investment and a great way to generate new interest in your products and services. But if executed poorly, exhibiting in a trade show can cost you.

When planning your trade show experience, take care to avoid these five costly mistakes:

Mistake #1: Having a Poor Display

Your trade show booth space is the first impression you leave on passersby. Your display should tell prospective clients right away exactly what your business is about. If potential customers can’t tell at first glance what your business provides, they will likely walk right by.

When designing your trade show space, make it inviting to encourage people to come and take a closer look at what you have to offer. Avoid putting a table between you and your attendees. If you have to have a display table for flyers or marketing material, push it off to the side or stand to the side of the table rather than behind it.

Mistake #2: Not Being Approachable 

Attracting visitors to your booth begins with you. When you’re trying to attract passersby, first impressions are everything. Don’t underestimate the value of your apparel. Wearing branded apparel with your company’s logo doesn’t only you a professional appearance, it also puts your logo in the faces of everyone you engage with, enhancing brand recognition.

One of the biggest mistakes trade show exhibitors make is bringing their cell phones to the event.  If you saw someone sitting behind a table, staring at their phone, would you want to talk to them about their services? “But I’m answering a client’s email. I’m working on closing an important deal,” you say.  All prospective clients see is that you’re too busy to engage with them. Avoid leaving the wrong impression on prospects and leave your emails and phone calls for after the event, or during a break when someone can take over the booth for you.  Continue reading Top 5 Trade Show Mistakes and How to Avoid Them